Cnr Waterloo Quadrant & Princes St,,
Auckland,
New Zealand,
1010,
Auckland Region
-
Close to the harbour
Great
8.4
8.8
/10
4.6
4.1
/5
Loved by guests
Amazing concierge team
Comfortable rooms
Great service
Spa pool
"The pool area is fantastic and kept my son entertained for hours."
Monique from United States
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"We were upgraded to a deluxe one bedroom apartment and it was amazing we loved everything about it."
Teta from New Zealand
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"Spa is a real treat."
Rosemary from New Zealand
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Pullman Auckland Hotel & Apartments features 321 rooms and apartments, distinguished by sleek interiors and extensive facilities, including a 25-meter heated indoor pool and a spa. This 5-star Auckland hotel offers a central location with easy access to many local attractions.
Rooms & Amenities
Rooms at Pullman Auckland include spacious layouts, fully equipped kitchens, and panoramic views of the city and harbor. The property offers various room types, including deluxe suites with separate living areas and penthouses designed for an enhanced experience.
Dining Options
Guests can dine at Tapestry Grill & Bar, offering contemporary cuisine with local influences for breakfast and dinner. The Tapestry Bar & Terrace serves a range of beverages and light dishes, perfect for networking or unwinding.
Leisure & Wellness
The hotel features a Luxe Spa for wellness treatments and fitness facilities, including a state-of-the-art gym. Guests can relax in the indoor pool, sauna, and steam room, which are complimentary during their stay.
Business & Location
Perfect for business events, Pullman Auckland offers over 3000 m² of flexible meeting space, including 16 dynamic venues. The hotel is conveniently located near major transport links, including bus and ferry services, and is within walking distance to attractions like Spark Arena and Aotea Square.
“Pullman Auckland has the fundamentals right - especially the blissful spa treatments and those supremely comfortable beds - but some may find the rooms themselves are ready for a refresh. For business travellers, the adaptable meeting spaces and central location are a boon; plus, the exclusive lounge access feels like a real perk. It's a mixed bag, but the attentive service does shine.”
Sophia TurnerEditorial Director at Spahotels
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Residence Superior King Room
2 persons
36 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Queen Room Two Queen Beds
2 persons
25 m²
2 King Size Beds
Shower
Coffee machine
room details
Superior King Room
2 persons
25 m²
1 King-size bed
Shower
Coffee machine
room details
Junior King Suite
2 persons
44 m²
1 King-size bed
Shower
Coffee machine
room details
Click button to see more rooms
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Yoga class
Sports trainer
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Toys
Spa & Leisure
Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Shallow end
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Tapestry Grill invites guests to indulge in an eclectic mix of international and European cuisines, all within a family-friendly, modern setting. Complemented by the exclusive Pullman lounge, the dining experiences focus on authenticity and flair, perfect for unwinding after a day of exploration.
Tapestry Grill
International and European
Ambiance
A family-friendly space featuring modern decor, harmonizing natural textures with gilded tones of brass and copper.
Key Offerings
Enjoy a diverse menu catering to vegetarian, gluten-free, and dairy-free diets, with dining options available for breakfast, lunch, and dinner. High tea is also offered for a delightful afternoon treat.
Reservation
Not needed.
Open Monday to Friday from 06:30 to 22:30, Saturday and Sunday from 06:30 to 23:00.
Pullman Lounge
Premium tea and wine offerings
Ambiance
A relaxed and exclusive atmosphere, ideal for unwinding after a busy day, featuring elegant surroundings and an inviting ambiance.
Key Offerings
Delight in a discerning selection of premium tea blends and fine wines complemented by the Chef's delicious canapés during happy hour. Perfect for enjoying an intimate conversation or a leisurely afternoon.
Reservation
Not needed.
Hours may vary.
Location
Cnr Waterloo Quadrant & Princes St,,
Auckland,
New Zealand,
1010,
Auckland Region
Map view
Cnr Waterloo Quadrant & Princes St,,
Auckland,
New Zealand,
1010,
Auckland Region
City landmarks
Tower
SkyTower
840 m
Park
Auckland War Memorial Museum
1.6
km
Gallery
Auckland Art Gallery Toi o Tamaki
650 m
Square
Aotea Square
1.2
km
Landmark
Queen Street
700 m
Stadium
Spark Arena
940 m
Museum
New Zealand Maritime Museum
1.2
km
Landmark
Viaduct Harbour
1.8
km
Event hall
SKYCITY Auckland Convention Centre
840 m
Theatre
Aotea Centre
1.2
km
Public Building
Auckland Town Hall
950 m
Harbour
Queens Wharf
690 m
Landmark
Britomart
790 m
Shopping Area
Victoria Park Market
1.5
km
Church
St Patrick's Cathedral
820 m
Church
St. Paul's Church
710 m
Library
Central City Library
720 m
Church
St Matthew-in-the-City Church
870 m
Event hall
SKYCITY Auckland
840 m
Landmark
The Lighthouse by Michael Parekowhai
920 m
Event hall
ANZ Viaduct Events Centre
1.3
km
Harbour
Princes Wharf
970 m
Landmark
Ferry Building
970 m
Landmark
Parnell
1.5
km
Nearby
Park
Albert Park
500 m
Square
Vulcan Lane
470 m
Square
Takutai Square
580 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
520 m
Church
The First Presbyterian Church of Saint Andrew
300 m
Gallery
Gus Fisher Gallery
170 m
Restaurants
Tapestry Dining
10 m
Corner Princes Street and Waterloo Quadrant
Giapo
500 m
12 Gore Street Britomart
Quad Kitchen and Bar
200 m
10 Waterloo Quadrant
Onslow
190 m
9 Princes Street
Cafe Brioche
290 m
88 Shortland Street
Ken Yakitori Bar Anzac
410 m
55 Anzac Avenue Auckland City
Caffe Torino
270 m
3 Bacons Lane Chancery Precinct
The Shortland Street Cafe
330 m
71 Shortland Street
Satya South Indian Restaurant Mount Eden
310 m
57 Mount Eden Rd
Vivace Restaurant & Bar
410 m
85 Fort Street Cbd
Gloria Cafe Expresso Bar
430 m
97 Anzac Avenue
Explore Auckland
Explore Auckland
Top Attractions
Activities
Dining
Entertainment
SkyTower
11 minutes' walk
SkyTower offers stunning panoramic views of the city and beyond; visitors can enjoy thrill-seeking activities like bungee jumping.
Auckland War Memorial Museum
20 minutes' walking
This museum showcases New Zealand's history and cultural heritage, with special exhibitions and free admission on certain days.
Auckland Art Gallery Toi o Tamaki
8 minutes' walk
Home to an extensive collection of local and international art, the gallery hosts regular exhibitions and wellness events.
Albert Park
7 minutes' walk
A beautifully landscaped park ideal for a stroll or picnic, featuring historic sculptures and vibrant gardens.
Biking at Tamaki Drive
12 minutes' drive
Biking along Tamaki Drive offers scenic coastal views and a fun workout. Rentals are available nearby.
Relaxation at Suki Spa
8 minutes' walk
Suki Spa provides a relaxing atmosphere with various treatments and wellness therapies, perfect for rejuvenation.
Tapestry Dining
1 minute' walk
An elegant dining experience featuring New Zealand cuisine with locally sourced ingredients. Reservations recommended.
Giapo
6 minutes' walk
Famous for its artisanal ice creams, Giapo offers unique flavors and custom creations in a vibrant setting.
Onslow
3 minutes' walk
A modern take on classic New Zealand fare, Onslow has a relaxed atmosphere and a focus on seasonal, local produce.
Spark Arena
12 minutes' walk
Hosting popular concerts and events, Spark Arena offers a lively atmosphere and is an entertainment hub for all ages.
Auckland Town Hall
12 minutes' walk
A historic venue for concerts and performances, the Auckland Town Hall features beautiful architecture and varied events.
Getting around
City Centre
Auckland28 min
·
2.3
km
Airports
Auckland Airport (AKL)33 min
·
21.9
km
Train
Train Station - Britomart6 min
·
500 m
Train Station - Grafton24 min
·
2.0
km
Bus
Bus stop2 min
·
100 m
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.4
8.4/10 based on 2311 reviews
Ruth
United Kingdom,
January
2025
5.6/10
I had a great stay at the Pullman Auckland Hotel & Apartments. The location was excellent, being just a short walk from downtown attractions, and the staff were friendly and attentive. The room was spacious and comfortable, although I did find the lighting a bit dim in some areas. Overall, I thoroughly enjoyed my experience and would recommend it for anyone looking to stay in Auckland.
Rooms
9.0
The room was spacious and comfortable, with a lovely layout. However, I found the lighting a tad too dark, making it tricky to get dressed at night.
Service
10.0
The staff were fantastic throughout my stay. They were friendly, helpful, and attentive, ensuring a welcoming environment.
Location
9.0
The hotel is in a great location, just a short walk to Queen Street and the Viaduct, making it easy to explore the city.
Dining
10.0
Breakfast was a highlight, offering a wide variety of options that were well-prepared. I particularly enjoyed the fresh fruit selections.
Facilities
9.0
Facilities were excellent, including a pool and a well-equipped gym, which added to the overall experience.
Oliver
United Kingdom,
December
2024
5.8/10
I had a wonderful stay at Pullman Auckland Hotel & Apartments. The location was super central, making it easy to explore the city. I really enjoyed the leisure facilities, especially the pool and gym, though I found the rooms a bit dated. Overall, the staff were friendly and helpful, ensuring I had a comfy experience.
Rooms
7.0
The rooms were clean and tidy but felt a bit outdated. I appreciated the complimentary spring water, which was a nice touch.
Service
9.0
The service was consistently friendly and professional, definitely adding to the joy of my stay. They were always ready to help.
Location
9.0
The hotel's location was perfect, right in the heart of the business district and close to attractions, which made it super convenient for exploring.
Dining
7.0
I enjoyed breakfast at the hotel, with a great mix of buffet and cooked options. However, the setup for the buffet was a bit chaotic, and I had to lean over to place my order for fresh items.
Facilities
8.0
The leisure facilities, including a well-equipped gym and a heated pool, were fantastic. I appreciated the additional services like room service and valet parking.
Peter
United Kingdom,
November
2024
6.8/10
My stay at the Pullman Auckland Hotel was largely enjoyable, thanks to the accommodating staff and excellent amenities. The location was convenient for exploring the city, though the room could use some improvements in terms of lighting and bathroom functionality.
Rooms
7.0
The room was fairly standard with a good-sized bed, but I found the lighting to be quite dim. The bathroom had some issues with the shower trickling and ventilation.
Service
9.0
The staff were great and always had smiles on their faces. They were very helpful and ensured I felt welcome throughout my stay.
Location
8.0
The hotel's location was excellent, just a short walk from Queen Street. It was easy to explore downtown, although the walk back to the hotel was uphill.
Dining
7.0
Breakfast was delicious with a variety of options. However, I found the restaurant food a bit overpriced and basic.
Facilities
9.0
I loved the pool, spa, and gym. They provided a great way to relax after a day of exploring the city.
Leo
United Kingdom,
November
2024
5.8/10
I had a wonderful experience at the Pullman Auckland Hotel during my short stay. The hotel's location is great for exploring downtown, and I was pleasantly surprised by the upgrade to an amazing room with a view and spacious living areas. However, I did notice some areas needing improvement, particularly in service consistency at the dining outlets, which fell short of my expectations at times.
Rooms
9.0
My upgraded room was spacious, featuring a dining area, living room, and a large bathroom. It did have a slightly dated feel, but it was still comfortable and well-appointed.
Service
8.0
The concierge service was fantastic, with friendly staff always ready to assist. However, there were moments where the food and beverage staff seemed a bit overwhelmed, particularly during busy periods.
Location
10.0
The Pullman is perfectly situated, allowing easy access to downtown and nearby attractions. I found walking to the wharf for a trip to Waiheke Island to be quite convenient.
Dining
6.0
The buffet breakfast offered a great selection, including a freshly cooked egg station. However, I encountered some service issues during dinner that affected my overall dining experience.
Facilities
8.0
The hotel provides a range of amenities like room service and valet parking. I enjoyed the in-room Pullman Magazine, which features interesting articles and showcases their global presence.
Lily
United Kingdom,
October
2024
5.4/10
I enjoyed my stay at Pullman Auckland Hotel & Apartments, especially the welcoming and helpful staff, though my booking experience was quite frustrating. The location is perfect for exploring the city, but I found the rooms a bit tired and in need of refurbishment. The dining options were commendable, with a good variety for breakfast, but I did notice some inconsistencies like hot food not always being hot.
Rooms
6.0
My room was spacious with comfortable beds, but the bathroom was compact and needed an update. I had some views of the harbor, which was nice, but overall the room's decor felt a bit worn.
Service
7.0
The staff were friendly and professional, but my experience with reservations was disappointing. After a long wait and several complications, the follow-up directly with the hotel staff resolved it quickly.
Location
9.0
The hotel's location in the CBD is ideal, just a quick walk to cafes, restaurants, and attractions like Spark Arena. The views of the nearby trees and Auckland harbour are quite pleasant.
Dining
7.0
Breakfast was extensive with a great selection of healthy options, but not all items were served hot. I appreciated the variety available, though.
Facilities
8.0
I enjoyed the facilities including the gym, spa, and swimming pool, which were quite nice. However, I faced some frustration with access and the amenities not being fully accommodating for everyone.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
Private parking is possible on site (reservation might be needed) at NZD 60 per day.
Internet
is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of NZD 45 per person per day.