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From158US$ /night
Check-in
12Jan2026Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cnr Waterloo Quadrant & Princes St,, Auckland, New Zealand, 1010
-
Close to the harbour
Great
8.4
8.8
/10
4.6
4.1
/5

Pullman Auckland Hotel & Apartments features 321 rooms and apartments, distinguished by sleek interiors and extensive facilities, including a 25-meter heated indoor pool and a spa. This 5-star Auckland hotel offers a central location with easy access to many local attractions.

Rooms & Amenities

Rooms at Pullman Auckland include spacious layouts, fully equipped kitchens, and panoramic views of the city and harbor. The property offers various room types, including deluxe suites with separate living areas and penthouses designed for an enhanced experience.

Dining Options

Guests can dine at Tapestry Grill & Bar, offering contemporary cuisine with local influences for breakfast and dinner. The Tapestry Bar & Terrace serves a range of beverages and light dishes, perfect for networking or unwinding.

Leisure & Wellness

The hotel features a Luxe Spa for wellness treatments and fitness facilities, including a state-of-the-art gym. Guests can relax in the indoor pool, sauna, and steam room, which are complimentary during their stay.

Business & Location

Perfect for business events, Pullman Auckland offers over 3000 m² of flexible meeting space, including 16 dynamic venues. The hotel is conveniently located near major transport links, including bus and ferry services, and is within walking distance to attractions like Spark Arena and Aotea Square.

“Pullman Auckland has the fundamentals right - especially the blissful spa treatments and those supremely comfortable beds - but some may find the rooms themselves are ready for a refresh. For business travellers, the adaptable meeting spaces and central location are a boon; plus, the exclusive lounge access feels like a real perk. It's a mixed bag, but the attentive service does shine.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Residence Superior King Room
2 persons
36 m² 
1 King-size bed
Shower
Coffee machine
Superior Queen Room Two Queen Beds
2 persons
25 m² 
2 King Size Beds
Shower
Coffee machine
Superior King Room
2 persons
25 m² 
1 King-size bed
Shower
Coffee machine
Junior King Suite
2 persons
44 m² 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Toys

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Tapestry Grill invites guests to indulge in an eclectic mix of international and European cuisines, all within a family-friendly, modern setting. Complemented by the exclusive Pullman lounge, the dining experiences focus on authenticity and flair, perfect for unwinding after a day of exploration.
Pullman Auckland Hotel & Apartments Restaurant photo The photo shows an outdoor dining area at night, likely belonging to a restaurant or hotel. The scene is set on a paved area with a black and white checkered pattern, and is illuminated by warm lighting. 

Several tables are arranged throughout the s
Pullman Auckland Hotel & Apartments Restaurant photo The photo shows a spacious indoor venue set up for a formal event, likely a wedding reception or banquet. The room is brightly lit with recessed ceiling lights, and large windows along one side offer a view of the outside.

The main focus is on sever
Pullman Auckland Hotel & Apartments Restaurant photo The photo shows a well-lit breakfast buffet in a room with a muted blue wall. The buffet is arranged on a black countertop and includes various food items. 

On the left side, there's a wooden display holding fruits like bananas, oranges, and apples.

Tapestry Grill

International and European
Ambiance
A family-friendly space featuring modern decor, harmonizing natural textures with gilded tones of brass and copper.
Key Offerings
Enjoy a diverse menu catering to vegetarian, gluten-free, and dairy-free diets, with dining options available for breakfast, lunch, and dinner. High tea is also offered for a delightful afternoon treat.
Reservation
Not needed.
Open Monday to Friday from 06:30 to 22:30, Saturday and Sunday from 06:30 to 23:00.

Pullman Lounge

Premium tea and wine offerings
Ambiance
A relaxed and exclusive atmosphere, ideal for unwinding after a busy day, featuring elegant surroundings and an inviting ambiance.
Key Offerings
Delight in a discerning selection of premium tea blends and fine wines complemented by the Chef's delicious canapés during happy hour. Perfect for enjoying an intimate conversation or a leisurely afternoon.
Reservation
Not needed.
Hours may vary.

Location

Cnr Waterloo Quadrant & Princes St,, Auckland, New Zealand, 1010
Map view
Cnr Waterloo Quadrant & Princes St,, Auckland, New Zealand, 1010
Nearby
Park
Albert Park
500 m
Square
Vulcan Lane
470 m
Square
Takutai Square
580 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
520 m
Church
The First Presbyterian Church of Saint Andrew
300 m
Gallery
Gus Fisher Gallery
170 m
Restaurants
Tapestry Dining
10 m
Corner Princes Street and Waterloo Quadrant
Giapo
500 m
12 Gore Street Britomart
Quad Kitchen and Bar
200 m
10 Waterloo Quadrant
Onslow
190 m
9 Princes Street
Cafe Brioche
290 m
88 Shortland Street
Ken Yakitori Bar Anzac
410 m
55 Anzac Avenue Auckland City
Caffe Torino
270 m
3 Bacons Lane Chancery Precinct
The Shortland Street Cafe
330 m
71 Shortland Street
Satya South Indian Restaurant Mount Eden
310 m
57 Mount Eden Rd
Vivace Restaurant & Bar
410 m
85 Fort Street Cbd
Gloria Cafe Expresso Bar
430 m
97 Anzac Avenue
Explore Auckland
Explore Auckland
Top Attractions
Activities
Dining
Entertainment
SkyTower
SkyTower
11 minutes' walk
SkyTower offers stunning panoramic views of the city and beyond; visitors can enjoy thrill-seeking activities like bungee jumping.
Auckland War Memorial Museum
Auckland War Memorial Museum
20 minutes' walking
This museum showcases New Zealand's history and cultural heritage, with special exhibitions and free admission on certain days.
Auckland Art Gallery Toi o Tamaki
Auckland Art Gallery Toi o Tamaki
8 minutes' walk
Home to an extensive collection of local and international art, the gallery hosts regular exhibitions and wellness events.
Albert Park
Albert Park
7 minutes' walk
A beautifully landscaped park ideal for a stroll or picnic, featuring historic sculptures and vibrant gardens.
Biking at Tamaki Drive
12 minutes' drive
Biking along Tamaki Drive offers scenic coastal views and a fun workout. Rentals are available nearby.
Relaxation at Suki Spa
8 minutes' walk
Suki Spa provides a relaxing atmosphere with various treatments and wellness therapies, perfect for rejuvenation.
Tapestry Dining
Tapestry Dining
1 minute' walk
An elegant dining experience featuring New Zealand cuisine with locally sourced ingredients. Reservations recommended.
Giapo
Giapo
6 minutes' walk
Famous for its artisanal ice creams, Giapo offers unique flavors and custom creations in a vibrant setting.
Onslow
Onslow
3 minutes' walk
A modern take on classic New Zealand fare, Onslow has a relaxed atmosphere and a focus on seasonal, local produce.
Spark Arena
Spark Arena
12 minutes' walk
Hosting popular concerts and events, Spark Arena offers a lively atmosphere and is an entertainment hub for all ages.
Auckland Town Hall
Auckland Town Hall
12 minutes' walk
A historic venue for concerts and performances, the Auckland Town Hall features beautiful architecture and varied events.

Getting around
City Centre
Auckland28 min  ·  2.3 km
Airports
Auckland Airport (AKL)33 min  ·  21.9 km
Train
Train Station - Britomart6 min  ·  500 m
Train Station - Grafton24 min  ·  2.0 km
Bus
Bus stop2 min  ·  100 m

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.4
8.4/10 based on 2311 reviews
Ruth
United Kingdom, January  2025
5.6/10

I had a great stay at the Pullman Auckland Hotel & Apartments. The location was excellent, being just a short walk from downtown attractions, and the staff were friendly and attentive. The room was spacious and comfortable, although I did find the lighting a bit dim in some areas. Overall, I thoroughly enjoyed my experience and would recommend it for anyone looking to stay in Auckland.

Rooms
9.0
The room was spacious and comfortable, with a lovely layout. However, I found the lighting a tad too dark, making it tricky to get dressed at night.
Service
10.0
The staff were fantastic throughout my stay. They were friendly, helpful, and attentive, ensuring a welcoming environment.
Location
9.0
The hotel is in a great location, just a short walk to Queen Street and the Viaduct, making it easy to explore the city.
Dining
10.0
Breakfast was a highlight, offering a wide variety of options that were well-prepared. I particularly enjoyed the fresh fruit selections.
Facilities
9.0
Facilities were excellent, including a pool and a well-equipped gym, which added to the overall experience.
Oliver
United Kingdom, December  2024
5.8/10

I had a wonderful stay at Pullman Auckland Hotel & Apartments. The location was super central, making it easy to explore the city. I really enjoyed the leisure facilities, especially the pool and gym, though I found the rooms a bit dated. Overall, the staff were friendly and helpful, ensuring I had a comfy experience.

Rooms
7.0
The rooms were clean and tidy but felt a bit outdated. I appreciated the complimentary spring water, which was a nice touch.
Service
9.0
The service was consistently friendly and professional, definitely adding to the joy of my stay. They were always ready to help.
Location
9.0
The hotel's location was perfect, right in the heart of the business district and close to attractions, which made it super convenient for exploring.
Dining
7.0
I enjoyed breakfast at the hotel, with a great mix of buffet and cooked options. However, the setup for the buffet was a bit chaotic, and I had to lean over to place my order for fresh items.
Facilities
8.0
The leisure facilities, including a well-equipped gym and a heated pool, were fantastic. I appreciated the additional services like room service and valet parking.
Peter
United Kingdom, November  2024
6.8/10

My stay at the Pullman Auckland Hotel was largely enjoyable, thanks to the accommodating staff and excellent amenities. The location was convenient for exploring the city, though the room could use some improvements in terms of lighting and bathroom functionality.

Rooms
7.0
The room was fairly standard with a good-sized bed, but I found the lighting to be quite dim. The bathroom had some issues with the shower trickling and ventilation.
Service
9.0
The staff were great and always had smiles on their faces. They were very helpful and ensured I felt welcome throughout my stay.
Location
8.0
The hotel's location was excellent, just a short walk from Queen Street. It was easy to explore downtown, although the walk back to the hotel was uphill.
Dining
7.0
Breakfast was delicious with a variety of options. However, I found the restaurant food a bit overpriced and basic.
Facilities
9.0
I loved the pool, spa, and gym. They provided a great way to relax after a day of exploring the city.
Leo
United Kingdom, November  2024
5.8/10

I had a wonderful experience at the Pullman Auckland Hotel during my short stay. The hotel's location is great for exploring downtown, and I was pleasantly surprised by the upgrade to an amazing room with a view and spacious living areas. However, I did notice some areas needing improvement, particularly in service consistency at the dining outlets, which fell short of my expectations at times.

Rooms
9.0
My upgraded room was spacious, featuring a dining area, living room, and a large bathroom. It did have a slightly dated feel, but it was still comfortable and well-appointed.
Service
8.0
The concierge service was fantastic, with friendly staff always ready to assist. However, there were moments where the food and beverage staff seemed a bit overwhelmed, particularly during busy periods.
Location
10.0
The Pullman is perfectly situated, allowing easy access to downtown and nearby attractions. I found walking to the wharf for a trip to Waiheke Island to be quite convenient.
Dining
6.0
The buffet breakfast offered a great selection, including a freshly cooked egg station. However, I encountered some service issues during dinner that affected my overall dining experience.
Facilities
8.0
The hotel provides a range of amenities like room service and valet parking. I enjoyed the in-room Pullman Magazine, which features interesting articles and showcases their global presence.
Lily
United Kingdom, October  2024
5.4/10

I enjoyed my stay at Pullman Auckland Hotel & Apartments, especially the welcoming and helpful staff, though my booking experience was quite frustrating. The location is perfect for exploring the city, but I found the rooms a bit tired and in need of refurbishment. The dining options were commendable, with a good variety for breakfast, but I did notice some inconsistencies like hot food not always being hot.

Rooms
6.0
My room was spacious with comfortable beds, but the bathroom was compact and needed an update. I had some views of the harbor, which was nice, but overall the room's decor felt a bit worn.
Service
7.0
The staff were friendly and professional, but my experience with reservations was disappointing. After a long wait and several complications, the follow-up directly with the hotel staff resolved it quickly.
Location
9.0
The hotel's location in the CBD is ideal, just a quick walk to cafes, restaurants, and attractions like Spark Arena. The views of the nearby trees and Auckland harbour are quite pleasant.
Dining
7.0
Breakfast was extensive with a great selection of healthy options, but not all items were served hot. I appreciated the variety available, though.
Facilities
8.0
I enjoyed the facilities including the gym, spa, and swimming pool, which were quite nice. However, I faced some frustration with access and the amenities not being fully accommodating for everyone.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
Private parking is possible on site (reservation might be needed) at NZD 60 per day.
Internet
is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of NZD 45 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Chinese, Russian, Korean, Hindi, Afrikaans
Year renovated:
2011
Number of floors:
17
Number of rooms:
370
FAQs
About Pullman Auckland Hotel & Apartments
What are the check-in and check-out times at Pullman Auckland Hotel & Apartments?
Check-in is at 15:00 and check-out is at 11:00.
Is parking available at Pullman Auckland Hotel & Apartments?
Private parking is available on-site for 60 NZD per day, and reservations are needed.
Does Pullman Auckland Hotel & Apartments have a pool?
The hotel features a 25-meter heated indoor pool with a retractable wall.
What nearby attractions are close to Pullman Auckland Hotel & Apartments?
Nearby attractions include Spark Arena (1 km), Auckland Domain (1 km), and Victoria Park (1 km).
Is there a spa available at Pullman Auckland Hotel & Apartments?
The hotel features a Luxe Spa offering a variety of treatments including massages, facials, and body therapies.
What room amenities can guests expect at Pullman Auckland Hotel & Apartments?
Rooms include air conditioning, flat-screen TV, coffee/tea making facilities, and private balconies with city or harbor views.
Are there any children's services available at Pullman Auckland Hotel & Apartments?
The hotel provides children's toys and cots for families traveling with young children.
What business services does Pullman Auckland Hotel & Apartments provide?
The hotel offers 16 adaptable meeting spaces suitable for conferences and events.
How far is Pullman Auckland Hotel & Apartments from Auckland Airport?
The hotel is approximately 21 km from Auckland Airport, and taxi or shuttle services are available for transfer.

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